Transportation Services

At zestifyam.com, we are committed to providing reliable and efficient delivery services to customers located in the United States and Europe.

This Shipping Policy explains how we process and deliver your orders.

Company Information

Website: zestifyam.com
Company Name: NEXTLINK PAY SDN. BHD.
Email: klkhong88@gmail.com
Phone: +0108683459
Company Address: No. 1A, Jalan Lapangan Symphony, Lapangan Symphony Business Park

Order Processing Time

All orders are processed immediately after payment confirmation.

Processing Time: 1–3 business days (excluding weekends and public holidays)

During peak periods such as promotions or holidays, processing times may be slightly extended.

Each order goes through careful picking, packing, and quality control before shipment.

Shipping Coverage

We currently ship to customers in:

United States
European countries

All orders are fulfilled through our logistics partners depending on the destination and product availability.

Estimated Delivery Time
Standard Delivery: 3–6 business days (US orders)
Standard Delivery: 7–15 business days (Europe orders)

Delivery times are estimates only and may vary depending on location, carrier conditions, weather, or peak season demand.

Shipping Fees

Shipping costs are calculated automatically at checkout based on your delivery address.

Any applicable taxes, duties, or import fees (if required by local authorities) are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.

You can track your order using:

Carrier official websites (USPS, UPS, FedEx, etc.)
International tracking tools such as 17TRACK

If you do not receive tracking information, please contact our customer support team.

Customs and Duties

For cross-border deliveries:

Customs duties or import taxes may be applied by local authorities
These fees are not included in product or shipping prices
Any customs delays are beyond our control
Delivery Issues

Please contact us if you experience any of the following:

Tracking has not updated for an extended period
Package is lost or damaged
Delivery failure due to incorrect address or carrier issues

We will assist you in coordinating with the logistics provider to resolve the issue.

Address Requirements

To ensure successful delivery, please provide a complete and accurate shipping address, including:

Full recipient name
Street address
Postal/ZIP code
Valid contact number

We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Contact Us

If you have any questions about shipping, please contact us:

Company Name: NEXTLINK PAY SDN. BHD.
Website: zestifyam.com
Email: klkhong88@gmail.com
Phone: +0108683459
Company Address: No. 1A, Jalan Lapangan Symphony, Lapangan Symphony Business Park